Q108521: No Such Interface Supported
Problem

When trying to install an application, you receive one of the following errors or something similar:

  • Setup failed to launch installation engine: No such interface supported.
  • Error extracting support files. No such interface supported.
  • The InstallShield Engine {iKernel.exe} could not be launched. No such interface supported.
  • Error while parsing command line arguments or reading setup.ini: No such interface supported.

Fix

This error might occur if a core Windows system file is missing or corrupted. For further information, see one of the following articles that apply to the current Windows operating system you are running:

This error might occur if COM is corrupted on your computer. For further information, see the following articles that explain how to update to the current version of Windows, install DCOM, and set DCOM permissions:

Because this is usually a computer-specific issue, the following are some general troubleshooting steps that may resolve the issue:

 

Does Your Issue Still Exist?

If after following these instructions your product failed to install, you'll need to contact your vendor. See the Who to Contact page for more information.


Glossary Terms and Related Topics
Q108438: COM
Q108373: DCOM
Q108351: engine
Q108239: How Do I Determine What Operating System Is on My Computer?

Last Modified Date: 10-02-2007ID: Q108521