Q108433: The Specified Module Could Not Be Found
Problem

When trying to install an application, you receive one of the following errors or something similar:

  • An installation support file could not be installed. The specified module could not be found.
  • Error extracting support files: The specified module could not be found.
  • The InstallShield engine (ikernel.exe) could not be launched. Wrong module kind for the operation.
  • One or more files did not properly self-register MyFile.dll: The specified module could not be found.

More Information

This error is usually a machine-specific issue and can be related to a corrupted registry key or a DCOM error.


Fix

This error might be caused by a corrupted registry key. The following steps explain how to find the corrupted key and delete it:

  1. Go to Start > Run and type in regedit to open the registry.
  2. Under the HKEY_CLASSES_ROOT folder, go to CLSID\{00020420-0000-0000-C000-000000000046}\InprocServer32.

  3. Look for the following Value (the Name column) and Data. If the value or something similar exists continue onto the next step for instructions on how to delete the value to avoid the error message. If the value does not exist, continue onto the other troubleshooting steps.

    NameInprocServer32
    Data Dmi?y'%,g(V$DC!{,`WjOLE_Automation_Support>M5KDYSUnf(HA*L[xeX)y[~]qsL+$_T(g(yqBefePAr^Main>M5KDYSUnf(HA*L[xeX)y (or something similar)

  4. Delete the corrupted registry value InprocServer32, by right clicking on InprocServer32 and selecting Delete.

This error might be related to a DCOM error. Updating your system can help resolve issues with DCOM.

If this error occurs in conjunction with a self-registration error, such as the one below, it is recommended that you contact your software vendor with file name that failed to register.

One or more files did not properly self-register MyFile.dll: The specified module could not be found.

Most self-registration errors occur with files that are specific to the application you are trying to install that the software vendor will have more information about.

General Troubleshooting

This error may also be resolved with general troubleshooting steps. For example:

Does Your Issue Still Exist?

If after following these instructions your product failed to install, you'll need to contact your vendor. See the Who to Contact page for more information.


Glossary Terms and Related Topics
Q108373: DCOM
Q108222: self-registering file
Q108211: What Is the Registry?

Last Modified Date: 10-02-2007ID: Q108433