Knowledge Base

Access our Knowledge Base including FAQs; how-to and error documents; known issues; tips and tricks; and product documentation.

Installation / Application Readiness Products

Get support for InstallShield, InstallAnywhere, Installation Collaboration, AdminStudio, FlexNet Connect, and Workflow Manager.

Licensing, Entitlement & Compliance Management Products

Get support for FlexNet Connect, FlexNet Delivery, FlexNet Embedded, FlexNet Operations and FlexNet Publisher.

Enterprise License Optimization Products

Get support for FlexNet Manager Platform, FlexNet Manager for Microsoft, FlexNet Manager for IBM, FlexNet Manager for Adobe, FlexNet Manager for Symantec, FlexNet Manager for SAP Business Suite, FlexNet Manager for Engineering Applications, Enterprise Deployment Suite and Workflow Manager for Enterprise License Optimization.

Maintenance Plans

In addition to the award-winning resources of our support Web site, Flexera Software offers a number of maintenance plans that are fine-tuned to meet your specific needs. Each maintenance plan is per licensed user and allows you to submit unlimited support requests for the duration of your plan.

learn more »

Trouble Activating Your Product?

When installing the full version of InstallShield or AdminStudio, the product must be activated through communication with a Flexera Software hosted activation server in order to use the product. If you run into problems we have provided some basic steps you can try prior to contacting support.

learn more »

RSS Feeds

Get updates on new and updated knowledge base articles. Flexera Software offers RSS feeds with headlines and descriptions and links to the full article.

subscribe »